Needs Assessment

Needs assessment process and outcomes

in 2014, the Wollondilly Health Alliance conducted a needs assessment of the region. The aim of the needs assessment was to find out what the community and GPs thought about health services in Wollondilly.

What you told us

  • Only 3% of your specialist needs are met in Wollondilly. With around 53% being addressed in the Macarthur region and 17% in Wingecarribee (Bowral and surrounds).
  • Only 40% of your allied health needs, such as physiotherapy and psychology, are met in Wollondilly. The remaining 60% is sourced mainly from Camden and Campbelltown. 
  • You’re most satisfied with the service provided by your doctor, although there were concerns about the availability of these services.
  • Lack of availability was the biggest challenge you experience when accessing health services in Wollondilly followed by waiting times.
  • Half of you have delayed dealing with a health problem due to either lack of services or lengthy waiting times.

The needs assessment considered the problems you told us about, looked at a lot of data and spoke with a range of health experts to develop 17 priorities for us to work on. These priorities are listed below.

Top 17 priorities

The community, services and health care providers of Wollondilly prioritised the following health issues:

  1. Shortage of GPs, especially females
  2. Lack of local after hours services and high use of hospital emergency departments
  3. Lack of local access to medical specialists and diagnostic services
  4. Limited local allied health practitioners
  5. A need for better access to a range of community health programs
  6. A need for better access to the broad spectrum of mental health services
  7. A need for better public transport services
  8. A more equitable share of Macarthur health resources for Wollondilly
  9. More residential aged care facilities
  10. Improved health literacy
  11. Improved information and awareness about available health services
  12. Health service planning aligned to Wollondilly Growth Management Strategy projections
  13. High levels of overweight and obesity
  14. Lack of local recreational, employment and training opportunities for young people
  15. High levels of drug use and smoking
  16. Incorporation of NSW Health Healthy Urban Development features in residential areas
  17. Connectedness between providers related to point of care and sharing of clinical information

You can access the full Wollondilly health needs assessment report here.

The Wollondilly Health Alliance is working with a range of groups to deliver better outcomes in Wollondilly.  For more information, please see our projects.